Problem with Login Account
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I created a login account for two realms and the one I did for ALB was a long time ago. I only have two active email accounts and i'm assuming an email account can't be used for multiple realms. So I can't figure out how to recover that login information. I can see my character on the herald so i know it still exists, but i'm not sure how to get access to it.
I've tried doing recovery on every email address I could have used, but i'm only getting my Hib account and my new Mid account. Is there anything I can do? I can give names of some characters on the account to an admin and all the associated emails that may be linked.. or similar logins that may be associated. Please help |
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The registered e-mail is the account owner. If you no longer have access to the e-mail, no recovery is possible. We do not disclose registered e-mail for privacy reasons.
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Can one email have access to two different realms? Would that mean my login name is the same, but two different passwords? Each would go to a different realm?
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Perhaps I could give you the name of the characters and you could have an email sent to their account? This way I could check my email accounts to get that information.
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You can register as many accounts as you wish to a single e-mail. You need at least one account per realm.
Example: myhib => myemail@gmail.com myalb => myemail@gmail.com mymid => myemail@gmail.com The passwords are unique per-account, but the account recovery can be linked to the same e-mail. |
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Is there a way to recover or reset each unique password for a single email acccount?
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Yes, you must walk through the steps here: http://uthgard.net/en/account-recovery-2
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